Vision & Mission

We will conduct our business in an open, honest and ethical manner. We will be fair and transparent in all our dealings with all our customers, business partners, associates and with each other as fellow employees. Towards this, we will adopt the highest standards of professional code of ethics and personal behaviors.

Customers are central to our existence. We will measure our success by that of our customers and will always be driven by the highest sense of quality and spirit that stands for service and delivery. Our motive is to surpass customer expectations consistently by understanding their needs and delighting them with a "service excellence" mind-set and behaviors.

We will be caring, respectful, compassionate and humane to all our colleagues and customers. We will create a global mind-set that will help us grow and develop our employees by providing a performance driven culture that will encourage career growth and personal fulfillment. We will work together to foster a work culture that revolves around total teamwork and collaboration that brings out the best in every one of us.

This is our Company. We will accept personal responsibility and accountability while conducting our business and performing our duties. We will build trust and empowerment by ensuring that our behaviors math our words and actions. We will remain committed to fulfilling organization goals by acting like owners, treating company assets like our own and always adding value to the success of the organization.

Our goal is to be a trendsetter in all of our businesses. At S.M.L.P., change has always been driven by continuous innovation in our businesses, products and processes. We are committed to ideas and innovative growth through our personal passion, reinforced by a professional mindset and by imbibing the values we represent.

We care for the environment, health, and safety of every employee, the community we serve in and the society at large. We will create a safe working environment by strict adherence to our stringent Health, Safety and Environment Policies and also be compliant to all the relevant laws of the land. We will demonstrate the highest standards of excellence in health, safety and environmental protection for our employees, customers and communities in which we operate.

We will be committed to our Corporate Social Responsibilities. We will help enrich the quality of life of the communities we serve and support programs and partnerships that address community specific needs. We will make a positive impact to the planet by striving to become committed corporate citizens and be sensitive to the communities, countries and environments that we serve.